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Updated: Latest PS3 update is bricking consoles

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DVDBack23 @ Jul 02, 2008 20:40 | 84 comments

After many complaints surfaced that the latest PlayStation 3 firmware update, version 2.40, was bricking user's consoles, Sony has confirmed that it is looking into the matter.

The latest update, which will bring gamers a few of their most requested features, in-game XMB (XrossMediaBar) and "trophies" for online gaming, was officially released this morning but many users have claimed that the update is freezing or even bricking their consoles, making reformatting the hard drive the only solution.

"We're aware that some PS3 users are reporting issues after downloading and installing the 2.40 firmware update onto their system," said a rep.

"We are looking into the matter further and will work with our customers to address any related issues they may be experiencing with their PS3 systems."

On the official Sony PlayStation boards, there is currently a 42 page thread based on the problem, and I would implore current PS3 users to check it before deciding to update to 2.40.

View that thread here: PS3 official boards.

Update: It appears that Sony has taken the firmware update down as many users are confirming they can no longer update through the console or download from the Sony site.

"We have temporarily taken firmware v2.40 offline," said Sony Computer Entertainment America corporate communications director Patrick Seybold. "We've received a limited number of calls from consumers experiencing an issue with installing the system software update on their PS3. While our consumer services department has seen a low volume of calls on this topic, we are committed to providing the PS3 community with XMB access features delivered in the v2.40 update. We are working diligently to isolate the problem for those few consumers and to identify a solution before we put the firmware back up."

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Comments

There are more user comments available, read them here

Comment by: pensfan12 (Jul 04, 2008 00:54)

Quote:
Quote:
Quote:
Quote:
If you cant write code for 1 piece of hardware that is reliable and complete it is a very, very bad show.
Without doubt the best comment yet.....

In the world of the PC there are thousands of different combinations of hardware components. PC games writers have a difficult enough job to cater for them all....

As for the PS3 AND the Xbox360 there is, in essence, only one common combination of components for each, and yet there seems to be a complete lack of programming capability. The games DO NOT work as intended out-of-the-box AND the software updates screw the machines on a regular basis.

At the most extreme NoBrainer is correct - we should return to using our older and infinitely more stable consoles until Sony AND Microsoft get their acts together !!
So go enjoy your old dinosaur consoles. Leave the rest of us alone.
It's 2008 and this is the way of the world. The few of you that boycot the 360 and PS3 will have no effect what so ever.
Nah, nobrainer only boycotts the PS3, not 360. Wait until the PS3 is cracked and you can pirate games, he won't boycott then. lol.

If that ever happens he will somehow find a way to post negative shit about it (Have you noticed that he never posts in postive newsposts?)

Comment by: TSRSteve (Jul 04, 2008 03:41)

The guy makes some good points though, I used to be all gung-ho about sony until I started looking into the BD+ and some of the other things he discusses. Ultimately, sony wants your money and they're gonna get as much as they can from you however they can. They make damn good products but their business practices are far from desirable.

Comment by: core2kid (Jul 04, 2008 04:02)

Anybody getting the "You have been disconnected from the PlayStation Network" after the update?

Comment by: nobrainer (Jul 04, 2008 08:37)

Originally posted by Hunt720:

Originally posted by me:

what has probably happened in this instance is that there was a crucial fix and as it was happening the line dropped or the signal was interrupted or the data was corrupted en rout, and just as the warning ALWAYS states on firmware fixes "DO NOT TURN YOUR POWER OFF DURING INSTALLATION" as it can total your system and because the PS3 is basically the same across the board if it was the patch it would have effected the whole range, unless the new PS3's have cheaper components than the launch 60gig model.

If you cant write code for 1 piece of hardware that is reliable and complete it is a very, very bad show.
Operative word: PROBABLY

Translation: COMPLETE SPECULATION

.. Let us know when you have some confirmed info.

OMG, did you even read my post, what exactly was i saying about your precious beloved Sony Hunt720, when you get home from school today, sit down read it again and try to understand it eh!

was i slating the console or was i just trying to think of circumstances that would actually do this type of damage seems that every ps3 is not bricking up?

do you have nothing better to do than quote my posts and put me down. some of you guys are unbelievable.

@ NexGen76

yes there are many newbs taking swipes at me, so only ps3, as you put it "fanboys" are allowed to post here then? you know that the console war is fake don't you, it's been made up by the manufacturers to develop hatred towards the other brands and keep you loyally purchasing their goods, it's fired up by teams of m$ and sony bloggers who are paid to flood forums with posts.

Its a disgusting marketing tactic as it is manipulating the minds of our children, you know things like the mgs4 reference to changing the disc. if you take a gander over on the ps3 forums there are tons of anti 360 remarks which completely violate the rules but as it is their bloggers the posts are allowed to remain, i am certain that its exactly the same with the vole also.

I saw a great advert on the TV the other day (uk). It was for Anchor Butter, the closing line read "Anchor Butter made from free-range organic cows"

Free-Range & Organic being the current buzz words as is HD or Hi-Def.

wake up!

@ grkblood

i don't pirate games dude, i used to a long time ago but i am just very conscientious now who i actually give my money to, the games industry has been hijacked by the same morons running the MPAA and RIAA and all its about is visuals and incoming revenue which is why nintendo has wiped the floor with both "more of the same" consoles. Fair use has been stolen from us and all we are left with is a series of hoops to jump through and studios snooping into out private lives where they have no right to. this is not on and DRM digital locks is the evil malware they use to snoop and globally price fix.

@ pensfan12

I'm cynical and btw i do post a few. If you even look through my posts you will even see that i have even started positive posts in the ps3 section but the sony bloggers hate the truth about their DRM and my signature naming the MPAA/RIAA so they try to make out i am a "fanboy" to belittle my posts.

FANBOY

Quote:

1. A person who is completely loyal to a game or company reguardless of if they suck or not.
2. A pathetic insult often used by fanboys themselves to try and put down people who don't like whatever it is they like.
3. See fool or SEGA.
"If you don't worship SEGA and send them all your money and pay $500 for the copy of Panzer Dragon I'm selling on ebay then your obviously a Sony fanboy even though I've never heard you mention a single thing about Sony the entire five minutes I've known you." Said the SEGA Fanboy.

"Yeah but the SNES didn't have Blast Processing" Said the Sega fanboy.

"FF7 sucks" Said the SEGA Saturn fanboy.

The BPI Are: SONY, UNIVERSAL, WARNER GROUP, EMI.
The RIAA Soundexchange Are: SONY, UNIVERSAL, WARNER GROUP, EMI.
The IFPI Are: The same anti consumer lot as listed above!
The MPAA Are: SONY, UNIVERSAL, WARNER GROUP, DISNEY, PARAMOUNT, FOX.

Comment by: kemaf (Jul 04, 2008 10:29)

2.40 is now off of the site they put 2.36 back up shame I was realy looking forward to the new up date hope they fix it soon

Comment by: Markman29 (Jul 04, 2008 14:00)

im not having any problems with 2.40. im glad i got it before they took it down so now i can message ppl while playing CoD4 =]

Comment by: champman (Jul 04, 2008 15:02)

Just give it a few more days - to be safe - until they fix it. Then download the patched patch.

Its always worth waiting a bit to see if these new firmware updates are 100% ok.

Comment by: core2kid (Jul 04, 2008 18:37)

Originally posted by champman:
Its always worth waiting a bit to see if these new firmware updates are 100% ok.

I always did that with my PSP but the PS3 forces you to update.

Comment by: wetsparks (Jul 04, 2008 21:35)

the update is supposed to be back up now (I can't check for sure since I downloaded 2.40 before it was pulled). supposedly there was nothing wrong with the patch, just something wrong with the downloader that would mess up mid update and screw with the system.

Comment by: core2kid (Jul 04, 2008 21:47)

http://www.us.playstation.com/PS3/About/SystemUpdate
Not up yet. 5:37 EST

Comment by: iluvendo (Jul 04, 2008 22:26)

Quote:
Quote:

what has probably happened in this instance is that there was a crucial fix and as it was happening the line dropped or the signal was interrupted or the data was corrupted en rout, and just as the warning ALWAYS states on firmware fixes "DO NOT TURN YOUR POWER OFF DURING INSTALLATION" as it can total your system and because the PS3 is basically the same across the board if it was the patch it would have effected the whole range, unless the new PS3's have cheaper components than the launch 60gig model.

If you cant write code for 1 piece of hardware that is reliable and complete it is a very, very bad show.
Operative word: PROBABLY

Translation: COMPLETE SPECULATION
.. Let us know when you have some confirmed info.

Hunt, it is true that what nobrainer said is speculation, but in medical school, it is often said, "If you hear hoof steps, think horses not zebras"

Here, nobrainer states a likely cause, not an out of left field guess, but rather an educated guess. You my not like /agree with his opinions, but they do bear merit.

For nobrainer to have confirmed info would require him to be in bed with Sony. None of us are there, so this is asking the improbable.

Hunt 720, in your first post you said

Quote:
I would say the failure rate is well below 33%

At best the grade you gave them was a "D" BTW this is not a passing grade

As nobrainer said, not a very good show

Comment by: XENON (Jul 05, 2008 00:04)

As of 8pm eastern the update is still @ 2.36 not 2.40. Guess I'll have to wait awhile before I can patch. Could be a lot worse...Like my probs with Winblows XP SP3 update which nearly bricked my PC! (and SP no longer means Security Patch. to me it means Sucks P_ssy! [would you like to buy a vowel ;) ] )

Comment by: iluvendo (Jul 05, 2008 00:44)

Originally posted by XENON:
As of 8pm eastern the update is still @ 2.36 not 2.40. Guess I'll have to wait awhile before I can patch. Could be a lot worse...Like my probs with Winblows XP SP3 update which nearly bricked my PC! (and SP no longer means Security Patch. to me it means Sucks P_ssy! [would you like to buy a vowel ;) ] )

Pat, I'd like to buy the letter "U" for 2 dollas

If it wasnt for bad luck, Id have no luck!
"The flimsier the product,the higher the price"
Ferengi 82nd rule of aquisition

Comment by: core2kid (Jul 05, 2008 02:04)

Quote:
Originally posted by XENON:
As of 8pm eastern the update is still @ 2.36 not 2.40. Guess I'll have to wait awhile before I can patch. Could be a lot worse...Like my probs with Winblows XP SP3 update which nearly bricked my PC! (and SP no longer means Security Patch. to me it means Sucks P_ssy! [would you like to buy a vowel ;) ] )

Pat, I'd like to buy the letter "U" for 2 dollas

And we have a winner!
You've just won a PlayStation 3 with the latest 2.40 Update installed!

Comment by: FredBun (Jul 05, 2008 03:44)

I agree with everything nobrainer has said, the truth hurts, and the ones that cant accept the truth it hurts the most, thus the negative comments, its just that simple.

Comment by: iluvendo (Jul 05, 2008 04:45)

Originally posted by core2kid:

Quote:
Originally posted by XENON:
As of 8pm eastern the update is still @ 2.36 not 2.40. Guess I'll have to wait awhile before I can patch. Could be a lot worse...Like my probs with Winblows XP SP3 update which nearly bricked my PC! (and SP no longer means Security Patch. to me it means Sucks P_ssy! [would you like to buy a vowel ;) ] )

Pat, I'd like to buy the letter "U" for 2 dollas

And we have a winner!
You've just won a PlayStation 3 with the latest 2.40 Update installed!

Golly,gee, I'm all choked up *sniff,sniff*, I don't know what to say. The only word I can come up with is, "BRICK"???

If it wasnt for bad luck, Id have no luck!
"The flimsier the product,the higher the price"
Ferengi 82nd rule of aquisition

Comment by: kemaf (Jul 05, 2008 06:58)

man I need that update its been to long and I'm not good at waiting

Comment by: kemaf (Jul 05, 2008 06:58)

man I need that update its been to long and I'm not good at waiting

Comment by: Oner (Jul 05, 2008 22:02)

Originally posted by FredBun:
...the truth hurts, and the ones that cant accept the truth it hurts the most, thus the negative comments, its just that simple.

And the same goes to those in reverse (more so though) when their "truth" is usually proven to be incorrect, disproven or just out right false...

Search > http://forums.afterdawn.com/search
Rules > http://forums.afterdawn.com/thread_view.cfm/2487
Important Rule > http://forums.afterdawn.com/thread_view.cfm/380660

Comment by: PS3allday (Jul 13, 2008 18:57)

Originally posted by tin23uk:
i was actually looking forward to this update but forgot to update this morning. i was just getting ready to update when i decided to check afterdawn. dont know why i didnt go update then look on afterdawn for the news but im glad i did, thanks afterdawn.com you pottentially saved me from a broken ps3.

when will we know if the update is fixed so as we can download it?

So if my ps3 is bricked do i need to get a new one???

Comment by: Pop_Smith (Jul 13, 2008 19:07)

Originally posted by PS3allday:
So if my ps3 is bricked do i need to get a new one???

No, its more of a bug than an actual brick. Although you will loose your game saves you can just reformat the HDD to get your console working again.

See here:
http://hack5.blogspot.com/2008/07/how-to-fix-bricked-ps3.html

Peace

Comment by: PS3allday (Jul 13, 2008 19:13)

Originally posted by Pop_Smith:

Originally posted by PS3allday:
So if my ps3 is bricked do i need to get a new one???
No, its more of a bug than an actual brick. Although you will loose your game saves you can just reformat the HDD to get your console working again.

See here:
http://hack5.blogspot.com/2008/07/how-to-fix-bricked-ps3.html

Peace

So i went to that HDD and i still dont get how to fix it.

Comment by: Pop_Smith (Jul 13, 2008 19:14)

EDITED by Pop_Smith:

I will send you PM

Comment by: PS3allday (Jul 13, 2008 19:20)

Originally posted by Pop_Smith:
EDITED by Pop_Smith:

I will send you PM

oka thankyou

Comment by: sdsachet (Oct 29, 2009 15:19)

do you know guys .. i try to update ps3 with the net not let me and try to use memory card and usb card and not work too..and try to make the update on the cd and try to make it work but not let me ..is there special cd for it or what co'z i bought new games not work until i update my system..what i do now.
thank you for any help