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EA looking to fix Battlefield 3 player ban glitch

DVDBack23 @ Jan 31, 2012 02:52 | 3 comments

Over the past few days, innocent Battlefield 3 fans have been banned from playing the game, causing widespread anger.

Electronic Arts (EA) has addressed the issues today, blaming "select 3rd party services" for the issues.

In a blog post, the publisher says: "Together with the 3rd party service providers we have taken steps to remove the faulty bans, and improve the protection against future fake bans. We have determined that the root cause resulting in the server bans is not directly related to Battlefield 3, but rather related to select 3rd party services which server owners can use in conjunction with PunkBuster to protect their servers.

"If you are able to log in to Battlelog, your account has not been banned by EA or DICE so there is no need to contact Customer Support. This issue did not affect Xbox 360 or PlayStation 3 players of Battlefield 3."

For now, the post also tells affected players to try "joining other PunkBuster enabled servers."

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Comments

Comment by: Mysttic (Jan 31, 2012 12:41)

That is utter BS. I love how EA always steps around taking responsibility always first to play the blame game rather than finding a solution. Maybe if they stop using 3rd Party services, let alone suggest consumers try using other 3rd party services; their issues would be a lot less through out all their games.

Comment by: hearme0 (Feb 01, 2012 15:02)

And yet another reason why I will wait for a year to buy this game. Origin being the other reason.

Comment by: SuikoNiNjitZu (Feb 01, 2012 17:43)

hate this garbage game oh yeah' im behind a rock and im still getting shot from the other side of it or 1000 feet away in a pitch black field of grass being shot directly' idiot AI teamates pushing and shoving in your way walking in front of you budging through


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