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Hackers have taken all your info from PSN

DVDBack23 @ Apr 26, 2011 23:36 | 67 comments

Following 5 days of downtime, Sony has finally confirmed the reason behind the PSN outage, sparking outrage from concerned gamers.

Sony says hackers have stolen PSN account info, forcing the company to shut down PSN and Qriocity as it rebuilds its services.

In an announcement, Sony says the attack took place between April 17th and 19th.

The company notes that your "Name, address (city, state, postal code), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID, profile data, including purchase history and billing address (city, state, postal code), and the subscriber's PlayStation Network/Qriocity password security answers" have all likely been compromised.

Even worse, the company says your credit card info and expiration date are likely to have been compromised, as well.

There are 71 million registered PSN accounts.

If you are worried, Sony says you should check your credit card statements and credit reports daily, and of course, to change your password once PSN goes back online.

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Comments

There are more user comments available, read them here

Comment by: cazer (Apr 28, 2011 05:00)

i love how some people blame the victims and not the criminal. why is it sonys fault that a crime was committed against them and their customers? heres one i blame Al Gore for the internet and the cybercriminals that came with it.

Comment by: xboxdvl2 (Apr 28, 2011 05:41)

Originally posted by cazer:
i love how some people blame the victims and not the criminal. why is it sonys fault that a crime was committed against them and their customers? heres one i blame Al Gore for the internet and the cybercriminals that came with it.

sony is in charge of security on the psn network thats why they are getting blamed.


married to my car and computer.both of them have problems.

Comment by: Mrguss (Apr 28, 2011 08:06)

All the stories about the PSN crisis here:

http://go.ign.com/dL3nex


+4000

Comment by: Jemborg (Apr 28, 2011 12:53)

Originally posted by cazer:
i love how some people blame the victims and not the criminal. why is it sonys fault that a crime was committed against them and their customers? heres one i blame Al Gore for the internet and the cybercriminals that came with it.

I love the way some people will go on making excuses for Sony when they know they were responsible for safeguarding their customers' personal details.

Even... The (Australian) Privacy Commissioner has begun an investigation to make sure Sony did everything it could to keep its customers safe.

From: http://www.abc.net.au/lateline/content/2011/s3201906.htm

Do you honestly think that's illogical and unfair? I can't believe you're that naive.

Yes it's wrong what those cybercrimms did... obviously it's a given... but by your reasoning it's ok for a bank to abandon using armoured vehicles to transport cash because, hey, they're not responsible if anything gets stolen.

And how the hell do you justify Sony failing to alert their customers to the danger for so long?


-----------------------------------------------------------------


Its a lot easier being righteous than right.


Comment by: dEwMe (Apr 28, 2011 17:28)

Meh and who actually believes Al Snore had anything to do with creating the internet? I hope you were joking cazer! ROFL otherwise...


Just my $0.02,

dEwMe

Comment by: Gnawnivek (Apr 28, 2011 18:04)

Originally posted by Jemborg:

Yes it's wrong what those cybercrimms did... obviously it's a given... but by your reasoning it's ok for a bank to abandon using armoured vehicles to transport cash because, hey, they're not responsible if anything gets stolen.

And how the hell do you justify Sony failing to alert their customers to the danger for so long?


Banks are crooks anyway with or without armored trucks :) Of course banks get blamed for lost/stolen cash. The point here, the banks are not in the spot light, the criminals are. Sony is responsible for the security of PSN no matter how they spin it. If Sony had released the news one or two days after PSN was taken down, they may save some face, but ultimately they still need to address PSN's security issue. Perhaps Sony delayed the response to buy more time? Perhaps Sony trying to appear "tough?" Perhaps Sony don't want to cause massive panic to the PSN users? Perhaps Sony don't want to upset the investors? Whatever the reason is, as a PSN user, I only care about when will the issue be resolved and how do I know my info is safe with them?


Peace!

Comment by: Oner (Apr 28, 2011 18:54)

Originally posted by Gnawnivek:
If Sony had released the news one or two days after PSN was taken down, they may save some face, but ultimately they still need to address PSN's security issue. Perhaps Sony delayed the response to buy more time? Perhaps Sony trying to appear "tough?" Perhaps Sony don't want to cause massive panic to the PSN users? Perhaps Sony don't want to upset the investors? Whatever the reason is, as a PSN user, I only care about when will the issue be resolved and how do I know my info is safe with them?

This was released later the same day Sony posted the warnings about the breach ~

Source

Quote:
"I wanted to take this opportunity to clarify a point and answer one of the most frequently asked questions today.

There’s a difference in timing between when we identified there was an intrusion and when we learned of consumers’ data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident. It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon."

And there has been info stating the data was/is encrypted and that it is still not entirely confirmed anything got out. This is however still to be taken as rumor. So as a precaution be diligent in protecting yourself as best as possible under the circumstances.

The fact remains if any information is used illegally that just proves whoever did this was/is out for themselves and didn't do this for "consumer rights" as some people would have others believe.


Comment by: Jemborg (Apr 28, 2011 21:10)

Originally posted by Gnawnivek:
The point here, the banks are not in the spot light, the criminals are.

Is there something about the concept of analogy you don't understand?



Its a lot easier being righteous than right.


Comment by: Jemborg (Apr 28, 2011 21:37)

Originally posted by Oner:
The fact remains if any information is used illegally that just proves whoever did this was/is out for themselves and didn't do this for "consumer rights" as some people would have others believe.

I totally agree.

However, as to the delay... you may but I don't believe Sony. US politicians are up in arms about it. Cyber Security experts in Oz are calling for legislation (as I wrote above, post #36)...



Its a lot easier being righteous than right.


Comment by: cazer (Apr 28, 2011 23:24)

Originally posted by Jemborg:
Originally posted by cazer:
i love how some people blame the victims and not the criminal. why is it sonys fault that a crime was committed against them and their customers? heres one i blame Al Gore for the internet and the cybercriminals that came with it.

I love the way some people will go on making excuses for Sony when they know they were responsible for safeguarding their customers' personal details.

Even... The (Australian) Privacy Commissioner has begun an investigation to make sure Sony did everything it could to keep its customers safe.

From: http://www.abc.net.au/lateline/content/2011/s3201906.htm

Do you honestly think that's illogical and unfair? I can't believe you're that naive.

Yes it's wrong what those cybercrimms did... obviously it's a given... but by your reasoning it's ok for a bank to abandon using armoured vehicles to transport cash because, hey, they're not responsible if anything gets stolen.

And how the hell do you justify Sony failing to alert their customers to the danger for so long?


-----------------------------------------------------------------


your comment really has nothing to do with mine. how do you know what sony did or didnt do to protect this data? an investigation does not mean they did anything wrong. all it means is they are looking to see if they did anything wrong. they don't know and neither do you. do you not think that armored vehicles have not been robbed? a lock of any type only keeps a honest person honest. anything can be hacked you need to start living in the real world! i guess you would blame the rape victim. i never tried to justify Sony failing to alert their customers. maybe they did not know what got out. maybe they did. i dont know. if sony did something wrong then yes they should pay for it. if they didnt then they shouldnt pay. this stuff happens all the time around the world but you dont see people bitching about it here. this only made news here because its sony and gaming and most here are sony haters.

@dEwMe
yes i was jokeing about good old al.

Comment by: Jemborg (Apr 29, 2011 00:17)

Originally posted by cazer:
Originally posted by Jemborg:
Originally posted by cazer:
i love how some people blame the victims and not the criminal. why is it sonys fault that a crime was committed against them and their customers? heres one i blame Al Gore for the internet and the cybercriminals that came with it.

I love the way some people will go on making excuses for Sony when they know they were responsible for safeguarding their customers' personal details.

Even... The (Australian) Privacy Commissioner has begun an investigation to make sure Sony did everything it could to keep its customers safe.

From: http://www.abc.net.au/lateline/content/2011/s3201906.htm

Do you honestly think that's illogical and unfair? I can't believe you're that naive.

Yes it's wrong what those cybercrimms did... obviously it's a given... but by your reasoning it's ok for a bank to abandon using armoured vehicles to transport cash because, hey, they're not responsible if anything gets stolen.

And how the hell do you justify Sony failing to alert their customers to the danger for so long?


-----------------------------------------------------------------


your comment really has nothing to do with mine. how do you know what sony did or didnt do to protect this data? an investigation does not mean they did anything wrong. all it means is they are looking to see if they did anything wrong. they don't know and neither do you. do you not think that armored vehicles have not been robbed? a lock of any type only keeps a honest person honest. anything can be hacked you need to start living in the real world! i guess you would blame the rape victim. i never tried to justify Sony failing to alert their customers. maybe they did not know what got out. maybe they did. i dont know. if sony did something wrong then yes they should pay for it. if they didnt then they shouldnt pay. this stuff happens all the time around the world but you dont see people bitching about it here. this only made news here because its sony and gaming and most here are sony haters.




Actually, there are 77 million reasons why you are minimising this incident. Implying I'm just a Sony hater is really f***ing immature.

:)



======================================================================


Its a lot easier being righteous than right.


Comment by: Oner (Apr 29, 2011 02:04)

Gamespot also reported that a few financial companies such as ~
Source Gamespot

Quote:
"MasterCard, WellsFargo and American Express, have witnessed "no unauthorized activity relating to Sony."

Sony's Patrick Seybold also had this to say ~

Source Arstechnica

Quote:
"The entire credit card table was encrypted and we have no evidence that credit card data was taken."


Edit 1:

Originally posted by Jemborg:
Originally posted by Oner:
The fact remains if any information is used illegally that just proves whoever did this was/is out for themselves and didn't do this for "consumer rights" as some people would have others believe.

I totally agree.


Holy Crap! Did I just see that you actually agreed with something I said!?!? ;P


Edit 2:

Originally posted by cazer:
...this only made news here because its sony and gaming and most here are sony haters.

This is absolutely untrue. This is world wide gaming IMPORTANT news/information and aD is doing this just for that. To inform our members and people who visit us for their tech fix. Nothing else. Hell if aD was about that, then most of the "Sony haters" would probably say or be wondering why would "Oner" allow this since I have been pegged a "Sony Employee/Insider/Whatever" numerous times. So please refrain from making unsupported/inaccurate statements like that about us. TY


Comment by: Jemborg (Apr 29, 2011 02:07)

Originally posted by Oner:
Gamespot also reported that a few financial companies such as ~
Source Gamestop
Quote:
"MasterCard, WellsFargo and American Express, have witnessed "no unauthorized activity relating to Sony."


Sony's Patrick Seybold also had this to say ~
Source Arstechnica

Quote:
"The entire credit card table was encrypted and we have no evidence that credit card data was taken."


Well, that genuinely is a relief. I must say. I want to be more positive Oner but it's still early days.

Identity theft is still a concern.


Its a lot easier being righteous than right.


Comment by: cazer (Apr 29, 2011 02:10)

@jemborg
show me were i said "you were a sony hater".i said most here i never pointed you out directly. i also love how you love to name call like i child. and no i did not call you a child i said you act like one

Comment by: Oner (Apr 29, 2011 02:20)

Originally posted by Jemborg:
I want to be more positive Oner but it's still early days.

Well that's good to hear.


Originally posted by Jemborg:
Identity theft is still a concern.

And I too 100% agree, as it is still just too early to be that naive & ignorant.


Comment by: Jemborg (Apr 29, 2011 03:01)

@cazer

What-ever loser.

======================================================================


@Oner

Only when you're being reasonable. :P

Actually, I've agreed with you a number of times recently. You just need to get out your magnifying glass. ;)


Its a lot easier being righteous than right.


Comment by: cazer (Apr 29, 2011 05:58)

Originally posted by Jemborg:
@cazer

What-ever loser.

======================================================================


@Oner

Only when you're being reasonable. :P

Actually, I've agreed with you a number of times recently. You just need to get out your magnifying glass. ;)

Yeah, that's what I thought!

Comment by: plazma247 (Apr 29, 2011 07:55)

oh the flames.... down tiger.. !!

Comment by: Mrguss (Apr 29, 2011 09:43)

4-29-11
Hackers claim to have stolen PSN credit card info...
Sony was supposedly offered a chance to buy the DB [database] back but didn'.....
http://cnet.co/ioz5b6

4-30-11
PSN Database Containing 2.2 Million Credit Cards , Now For Sale,
include the CCV security code that until now was believed to be safe.....

http://bit.ly/lj7CyA


+4000

Comment by: Gnawnivek (Apr 29, 2011 13:48)

Originally posted by Mrguss:
4-29-11
Hackers claim to have stolen PSN credit card info...
Sony was supposedly offered a chance to buy the DB [database] back but didn'.....


http://cnet.co/ioz5b6

So what good does it do if Sony buy back the stolen DB? It's not like that's the only copy or something... Hmmm, the part about reports of unauthorized charges is disturbing.


Peace!

Comment by: Oner (Apr 29, 2011 17:07)

Originally posted by Gnawnivek:
Originally posted by Mrguss:
4-29-11
Hackers claim to have stolen PSN credit card info...
Sony was supposedly offered a chance to buy the DB [database] back but didn'.....


http://cnet.co/ioz5b6

So what good does it do if Sony buy back the stolen DB? It's not like that's the only copy or something... Hmmm, the part about reports of unauthorized charges is disturbing.


It's all unconfirmed rumor and media fear mongering BS until verified by reputable sources. There is far more information (at this point in time) that nothing has gotten out which wasn't encrypted along with banks, credit card companies and more showing/saying there is no suspected rise in fraud activity.

UK financial services industry

Visa

Online Bank on PSN Hack

Major US Banks on PSN Hack

Wells Fargo, American Express, and MasterCard say there's no unauthorized activity tied to leak

PSN credit card data was encrypted, 'no evidence' it was taken

It's mostly forum posts and websites/media garnering for hits by capitalizing on bold statements that have no confirmable sources in their articles (just like CNET above citing "forum posts"). And yet again (if it was/is true) that's just more confirmation about who ever did this, did not do it for "consumer rights", and does not have our backs...


Comment by: Jemborg (Apr 30, 2011 17:52)

Originally posted by plazma247:
oh the flames.... down tiger.. !!

Haha, cheers Plaz.


@Oner,
yeah, there will be a lot of unsubstantiated media fear mongering going on. But the worst thing is that I doubt that we'll ever get to the bottom of it. The Banks like to keep mum on any infiltrations, for example. Sony pretended it was doing maintenance till it publicly went on for so long that they had to make some sort of statement. (Actually several it seems... some of them conflicting.) By that time the Wall Street Journal seemed to be breathing down their necks.

Maybe Four Corners will do a report someday...

With a bit of luck these hackers don't have a farm of jailbroken PS3s mining the codes yow! lol.


Its a lot easier being righteous than right.


Comment by: Jemborg (Apr 30, 2011 17:55)

Just a thunk...

what's Zippy been up to? He's been suspiciously quite of late...

:D


Its a lot easier being righteous than right.


Comment by: Oner (May 01, 2011 01:35)

Originally posted by Jemborg:
Just a thunk...

what's Zippy been up to? He's been suspiciously quite of late...

:D

That's a good question. I dunno?


Comment by: Jemborg (May 01, 2011 03:57)

Originally posted by Oner:
Originally posted by Jemborg:
Just a thunk...

what's Zippy been up to? He's been suspiciously quite of late...

:D

That's a good question. I dunno?


Hmmm...


Its a lot easier being righteous than right.


   

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